速報APP / 教育 / Front Office S.O.P

Front Office S.O.P

價格:免費

更新日期:2015-12-04

檔案大小:2.0M

目前版本:2.0

版本需求:Android 2.3 以上版本

官方網站:mailto:jefrinewwaystudio@gmail.com

Front Office S.O.P(圖1)-速報App

FRONT OFFICE RECEPTION

GUEST CHECK-IN

GROUP CHECK-IN

GUEST ROOM CHANGE/MOVE

GUEST CHECK-OUT

FRONT OFFICE CASHIER

INQUIRIES & MESSAGES

GUEST RELATIONS OFFICER/ASST MANAGER

VIP ARRIVAL & CHECK-IN

CONCIERGE

CONCIERGE CHECK-IN DUTIES

CONCIERGE CHECK-OUT DUTIES

GROUP LUGGAGE HANDLING

CONCIERGE ROOM CHANGE DUTIES

COMMUNICATION BOARD

DOORMAN & PORTER

GUEST LUGGAGE STORAGE

HOTEL VEHICLE MAINTENANCE

Front Office S.O.P(圖2)-速報App

HOTEL VEHICLE OPERATION

SHIFT START

LOST & FOUND

GUEST COMPLAINTS HANDLING

WALK-THROUGHS

DAILY ROOM INSPECTION

VIP GUESTS

GROUP ARRIVALS

FOLIO CHECKING & SKIPPER HANDLING

GENERAL MAINTENANCE & REPAIR

GUESTS’ ITEM STORAGE

GUEST ROOM DOUBLE-LOCKING

SAFETY DEPOSIT BOX BREAKING

CLINIC & MEDICAL SERVICE

ACCIDENT / INCIDENT HANDLING

GUEST PROPERTY LOSS / DAMAGE HANDLING

GUEST ROOM MISSING ARTICLE ALLEGATION

DISTURBANCE & DISPUTE

FIRE ALARM & REPORT